Compliance Program Manager - Content Regulation and Privacy

About the Team

Governance, Risk, and Compliance (GRC) is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The GRC team provides compliance assurances and builds compliance programs for OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our team tenets include: prioritizing for impact; enabling sales, product, and research teams; preparing for future transformative technologies; and engaging a robust security and compliance culture.

About the Role

As a Content & Privacy Compliance Program Manager, you will be responsible for driving regulatory compliance programs forward and owning their outcomes. This will include working with stakeholders to build process implementations, creating documentation, and direct ownership of external audits for our organization. You will need to be an enthusiastic self-starter, diplomatic, reliable, optimization oriented, and capable of managing interpersonal dynamics well in high-pressure situations. You will be a part of a team of talented individuals who are just as passionate about supporting one another as they are about OpenAI’s mission. In this role you will help support and drive the business through building repeatable and scalable compliance processes across the organization, while consistently driving to reduce risks.

We are looking for people who enjoy operating in a high accountability, high expectation environment where the goal is always to produce the best solution. Honesty, openness to new ideas, and willingness to accept and respond to feedback are critical. This position requires a combination of operations, project management, process optimization, and interpersonal skills with a focus on execution.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Drive compliance readiness for regulatory content and privacy programs across OpenAI. Content compliance includes compliance with regulations such as the DSA and OSA.

• Enable OpenAI’s business and regulatory compliance by prioritizing where to mitigate risks and build processes that reduce friction and enable the teams and/or projects you support to use their resources most effectively.

• Partner with internal teams to scope projects and initiatives that move our key objectives forward.

• Automate away administrative burdens so you and the team can focus on the next most pressing / challenging operational priorities.

• Leverage the collective knowledge of the team: learn and develop expertise to cover gaps, bolster important efforts and projects, internalize feedback, and take charge of your personal growth.

• Build and improve the operational workflows for content and privacy compliance across OpenAI.

You might thrive in this role if you have:

• Experience and expertise in content and privacy regulatory compliance

• A robust understanding of the operational processes that underpin regulatory compliance with OSA, DSA, GDPR and other content moderation and privacy standards.

• Excellent program management skills, with a track record of having delivered on complex initiatives in a fast-moving environment.

• Experience leading third-party compliance audits.

• Strong written communication and customer service skills with an ability to engage across all levels of internal and external leadership.

• Ability to empathize and collaborate with colleagues, independently manage and run projects, and prioritize efforts for risk reduction.

• Ability to learn new skills and technologies to deliver the most effective solutions, and break down technical work into pieces that you both understand and can re-articulate to others.

• Strong attention to detail, including maintaining accurate records and diligently following through on open requests.

• Experience operationalizing workflows to increase responsiveness with an eye toward continuous compliance and continuous process improvement.

• Experience developing and navigating technical and compliance documentation and contract language.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

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