Company Description

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 16 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Role Description

The Recruiting Operations Associate is responsible for optimizing the entire recruitment process, ensuring efficiency and effectiveness while supporting the Head of Recruiting, partnering closely with the Recruiting Team and communicating directly with candidates. You will get to work hand in hand with a tight knit world class team who moves swiftly in an ever evolving startup. The Recruiting Operations Associate will also be responsible for managing recruitment systems, developing workflows, analyzing data, and collaborating with various teams. This is a highly critical role that will work to improve the candidate and recruiter experience while also contributing to the overall talent acquisition strategy.

Responsibilities

• Assist recruitment team by coordinating and scheduling interviews throughout all stages of the interview process, ensuring a positive and professional interaction for potential hires.

• Assist with additional scheduling of internal team meetings, candidate debriefs, and others as needed.

• Act as the ATS administrator in Ashby handling all system management, own LinkedIn admin and other recruiting tools, and oversee all Notion database management and maintenance.

• Package a weekly Recruiting progress report for the Executive leadership team.

• Partner with People Operations to help facilitate the onboarding of new hires.

• Partner cross-functionally to identify areas for improvement within recruitment activities to continuously improve process.

• Schedule and manage internal recruiting programs such as sourcing jams, referral program tracking and more.

• Participate in and provide support in design, development, and implementation of recruitment projects and programs.

• Act as the touch point for all candidate questions and communications to provide a first class candidate experience with Phantom.

Qualifications

• Must be highly organized, efficient and process driven.

• Excellent at anticipating needs and creating structure out of ambiguity.

• Exceptional critical thinker who can tackle complex problems, is quick to respond and has a high attention to detail with little to no error.

• Prior experience in coordination, events or concierge-like environments.

• Must be in the SF Bay area (2-3 days in the offer per week, located directly off Montgomery Bart in the Financial District)

Why Work with Us

Opportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 16M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

• Competitive salary and equity

• Comprehensive insurance (medical/dental/vision) — 100% covered

• Stipend for your ideal remote set-up

• Flexible hours and a supportive remote environment

• Unlimited vacation: Take time when you need it (and we really mean it!)

• 401(k) retirement plan

• Monthly wellness benefit

• Weekly meal benefit

• Global off-sites

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

By submitting your resume and application materials, you acknowledge and agree that Phantom may use automated tools, including AI systems, and may engage trusted third-party service providers to process your application and ensure an efficient hiring process. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.