Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Business Technology Partner within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX or Phoenix, AZ. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.***

This role is pivotal in providing oversight, analytical insights, and hands-on support for financial planning, workforce analytics, and operational reporting. The ideal candidate will have a strong foundation in financial systems, advanced Excel skills, experience with workforce/resource analytics, and a working knowledge of Agile methodologies.

Job Responsibilities include:

• Serving as a trusted advisor to our Technology business partners and leadership.
• Supporting financial oversight and planning activities, including budgeting, forecasting, and variance analysis.
• Monitoring and analyzing workforce/resource data to support headcount planning and tech investment strategies.
• Generating and maintaining dashboards and reports using tools like Tableau, Excel, and internal technology dashboards.
• Providing support in Agile delivery environments including familiarity with Jira, sprint planning, and related tooling.
• Collaborating with teams using Confluence and SharePoint to manage documentation and workflows.
• Proactively identify risks, inefficiencies, and opportunities for process improvement in financial and operational areas.
• Working closely with senior leadership to track budget performance and plan future funding cycles.
• Responsible for preparing and updating executive-level presentations and reports using PowerPoint.

Preferred Skills/Experience:

• Experience with Tableau or similar BI tools for reporting and visualization.
• Solid understanding of Agile methodologies and experience using Jira.
• Excellent communication skills with ability to work cross-functionally and present to senior stakeholders.
• Demonstrated experience with Confluence and SharePoint.
• Strong problem-solving skills and the ability to manage multiple competing priorities.

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level.
• Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
• Provides consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction.
• Leads analysis and elicitation of client requirements, and transforms the requirements into functional/non-functional requirements.
• Serves in a lead capacity while often acting as a coach and mentor to other team members.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies

Budgeting, Business Acumen, Consulting, Effective Communications, Influencing, IT Project Planning and Organization, Managing Multiple Priorities, Relationship Management, Requirements Analysis

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.