Fast Facts

Relias LLC is seeking a motivated Product Manager to enhance customer experiences on their platform, leading a dynamic team focused on healthcare solutions.

Responsibilities: Manage cross-functional teams to develop and deliver workflows, conduct product discovery, analyze product performance, and engage with clients for feedback.

Skills: 2+ years in SaaS/product management, experience with agile development, strong analytical and communication skills, and ability to engage stakeholders.

Qualifications: Bachelor's degree required; preferred degree in computer science or healthcare specialty.

Location: Position is based in Morrisville, NC, with a requirement to commute to the office approximately 30 days per quarter.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $95,000 - $135,000.

Are you looking for a high energy, strategic, and fast-paced position as a Product Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

• Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
• Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
• Active Employee Resource Groups open to all employees!
• Comprehensive onboarding program – a great introduction to our company, customers and culture!
• Growth and career advancement opportunities!
• 20%+ annual employee promotion and transfer rate
• Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
• Professional development gained from conference attendance and participation in organizations like NC Tech
• Onsite 321 Coffee Shop providing free coffee and pastries to employees

SUMMARY:

The Product Manager will lead a cross-functional team—including Product, UX, Engineering, and Data Science—to deliver seamless, end-to-end customer experiences by orchestrating capabilities across the Relias platform in alignment with our product strategy.

WHAT YOU’LL BE DOING:

• Own the design, development, and delivery of cross-capability workflows that solve high-impact customer problems and differentiate Relias in the market
• Lead product discovery across verticals (e.g., Acute, Post-Acute, Behavioral Health) to understand how users navigate workflows that span multiple capabilities
• Orchestrate functionality across modular capabilities (e.g., Learning, Risk, Compliance) into seamless user journeys that deliver meaningful outcomes
• Align product investments with company-wide strategies for integration, platform expansion, and customer retention
• Analyze data to generate insights from current product performance and inform key user metrics
• Define and monitor success metrics for workflows, tying feature adoption to customer outcomes, risk reduction, and operational efficiency
• Plan development milestones with Scrum team, ensuring stakeholder alignment and achievement of business outcomes
• Provide business and market context to the development team
• Prioritize the development team’s backlog
• Engage with clients to obtain and implement feedback 
• Create detailed requirements including user stories and acceptance criteria
• Drive refinement and sprint planning activities
• Facilitate and perform demos for both technical and business stakeholders
• Create product documentation including release notes, FAQ’s and Launch Briefs
• Participate in the commercialization and go-to-market activities for Relias products, features, and acquisition migrations
• Contribute to improving product management best practices for Relias platform
• Other duties as assigned.

YOU’VE GOT WHAT IT TAKES IF YOU HAVE/ARE:

• 2+ years of experience in product management in SaaS and/or healthcare industry
• Proven ability to prioritize effectively, assessing risks and data to inform decisions and trade-offs
• Proven ability to think in terms of user journeys and outcomes, connecting discrete tools into cohesive workflows that drive measurable impact
• Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship.
• Experience with agile development process, UX, and customer discovery
• Experience with feature planning, business planning and go-to-market of new products 
• Understanding of business requirements of internal functions like Sales, Engineering and Marketing
• Understanding of platform technologies, APIs, and orchestration patterns used to build connected product ecosystems
• Can-do attitude with ability to deliver results independently under minimal supervision and drive results across cross-functional teams
• Proven ability to align diverse stakeholders around a cohesive product vision and execution plan
• Strong written and verbal communication skills, solid presentation skills, and proven track record of leading effective meetings
• Excellent interpersonal skills with a demonstrated ability to achieve results through influence

EDUCATION REQUIRED (MINIMUM REQUIRED) 

• Bachelor’s Degree

EDUCATION PREFERRED

· Degree in computer science, technical discipline, or healthcare specialty

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Company: Relias LLC 

Country: United States of America 

State/Region: North Carolina 

City: Morrisville 

Postal Code: 27560 

Job ID: 281199