Staff Technical Writer (R3567)

Founded in 2015, Shield AI is a venture-backed defense technology company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices in San Diego, Dallas, Washington, D.C., Boston, Abu Dhabi (UAE), Kyiv (Ukraine), and Melbourne (Australia), Shield AI’s technology actively supports U.S. and allied operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn,X, YouTubeand Instagram.     

Job Description:

The Hivemind Division of Shield AI seeks a highly skilled and detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for developing, verifying, and sustaining comprehensive documentation for the Hivemind Enterprise product: a software product that enables scalable design, deployment, evaluation and iteration of autonomy architectures for a wide range of robotic platforms. Hivemind Enterprise is a highly technical software product SDK containing tools and user interfaces that satisfy the needs of multiple personae, ranging from operators of autonomous platforms to AI and test engineers.   

This role requires a deep understanding of developer facing software products (SDKs, CLI tools, CI Integration, etc.), complex configuration systems, extensible software development kits (SDKs) and command line interfaces (CLIs). We are looking for someone who can work with developers, learn to use the Hivemind SDK product, and translate initially drafted technical documentation into clearly communicated technical tutorials capable of being followed by customers with wide differences in skills and level of experience.

• Become an expert user of the Hivemind Enterprise product.
• Contribute to the selection of documentation creation platforms and tools.
• Work with systems engineering to create programmatic links between Shield AI’s system model (created with Cameo Enterprise using SysML 1.6) and the Hivemind Enterprise product’s documentation.
• Devise a strategy for connecting auto-generated API documentation with hand-written user guides.
• Work with developers and our Customer Engagement team to generate technical writing to describe product functionalities.
• Generate excellent diagrams and other visual aids to describe supported workflows.

• Deep familiarity with multiple complex developer-facing software products and their documentation.
• Deep familiarity with frameworks used to create excellent and interactive documentation of software products.
• Rich understanding of what excellence in software product documentation looks like.
• Highly proficient at technical writing for software products.
• Reasonable familiarity with robotics and aviation concepts.
• Comfortable working in a Linux environment.
• Familiar with software engineering practices with regards to software versioning, packaging, deployment.
• Fast thinker, fast doer, able to generate results rapidly with minimal input in order to unblock iteration.
• Excellent communicator.

• Software engineering experience or training.
• Experience within the robotics industry or autonomy.
• Experience within the aviation and/or aerospace industry.
• Familiarity with System Modeling using SysML.

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.