Customer Service Sales (Remote)
Skills
- Strong customer communication and engagement skills.
- Ability to multitask, prioritize, and work independently in a fast-paced environment.
- Knowledge of automotive repair, parts, and warranty services.
- Proficiency with CRM software and basic computer skills.
- Strong phone presence and call handling experience.
- Typing speed of 40+ words per minute.
Responsibilities
- Engage with customers and document their needs using established workflows.
- Coordinate and dispatch work orders to stores as required.
- Advise customers on suitable services, parts, and maintenance packages.
- Address inquiries and explain service outcomes to maximize satisfaction.
- Educate customers about cost-saving options, warranties, and maintenance plans.
- Maintain accurate CRM records of customer interactions and sales activities.
- Communicate service updates and vehicle readiness to customers.
Education
- High school diploma or equivalent, preferred background in automotive or sales.
Benefits
- Competitive base pay at $15/hour plus commission.
- Paid sick and vacation time.
- Six annual paid holidays.
- Medical, dental, and vision insurance.
- 401(k) plan with 4% company matching.
- Employee referral program.
- Fully remote work opportunity.
Average salary estimate
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