Manager, AI Outcomes
Skills
- Strong leadership and team management skills
- Excellent communication with diverse audiences including executives
- Data fluency and KPI-driven mindset
- Consultative and creative problem-solving
- Deep understanding of AI capabilities including prompting, agent workflows, and LLMs
- Experience in AI/data/enterprise SaaS environments
- Proven ability to drive business transformation and technology adoption
Responsibilities
- Manage AI Outcomes Managers to deliver high-impact customer enablement and value realization
- Develop prescriptive adoption playbooks, processes, and templates for consistent delivery
- Engage with executive sponsors and business stakeholders to drive product utilization
- Partner cross-functionally with other customer organization leaders for seamless customer experience
- Synthesize field feedback to influence product roadmap and collaborate with Product and R&D teams
- Design and report on key metrics demonstrating ROI, adoption, and transformation progress
- Serve as an internal and external thought leader on AI outcomes and user transformation
Education
- Bachelor’s degree in relevant field or equivalent experience
Benefits
- Competitive compensation with variable pay eligibility
- Equity participation
- Medical, vision, and dental coverage
- Generous time-off policies
- 401k plan with company contributions
- Home office improvement stipend
- Annual education and wellness stipends
- Regular company events and daily healthy lunches
- Inclusive and diverse work environment
Average salary estimate
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