Senior Associate - Human Resources

Description

POSITION SUMMARY 

The Senior Associate of Human Resources is a cross-functional HR professional responsible for delivering day-to-day human resources support across the Urban Dove network. SHRA’s serve as the first point of contact for staff and school leaders regarding HR needs and the full life cycle of the employee, including onboarding, recruitment, performance support, employee relations, leave, and HR systems. While SHRAs may hold a primary functional focus (e.g., Onboarding & Systems, Talent & Retention, ER/Leaves), all SHRA’s are expected to be cross-trained and capable of supporting colleagues across shared operational responsibilities. 

CORE RESPONSIBILITIES 

General HR Operations & Support 

• Serve as the HR representative for designated campuses, functions, or departments.
• Respond to staff inquiries related to onboarding, time tracking, policies, and HR systems.
• Coordinate the completion and maintenance of employee records, forms, and digital documentation. 
• Track assigned cases or tasks in collaboration with the HR Manager 
• Understanding that special initiatives and projects are delegated throughout the year and assigned to HRA

Recruitment & Talent (Be Specific)

• Post roles to internal and external job boards using Urban Dove's ATS. 
• Screen resumes, schedule interviews, and support candidate communications. 
• Ensure accurate and timely data entry within recruitment and HR systems.
• Participate in panel interviews
• Schedule in-depth interviews with school leadership
• Manage the offer process (salary placement, initial offer, official offer)

Onboarding & Hiring Support (Be Specific) 

• Manage the onboarding checklist for new hires, including I-9s, clearances, tech setup, and orientation prep.
• Schedule and facilitate onboarding touchpoints (e.g., New Hire Welcome Sessions). 
• Coordinate with hiring managers to ensure timely onboarding processes and system access. 

Leave, Benefits & Employee Relations (Be Specific)

• Track and support protected leaves (FMLA, PFML, ADA) in coordination with the Benefits Manager/HR Manager.
• Support workplace accommodations and document employee-related matters (performance, conflict, coaching). 
• Collaborate with leadership and HR leadership to ensure consistent and fair application of HR policies. 

Cross-Training & Flexibility

SHRAs are expected to develop proficiency across multiple areas of HR operations and may shift responsibilities based on:

• Departmental priorities and evolving needs
• Staff transitions or temporary coverage requirements
• Seasonal workload peaks (e.g., recruitment season, onboarding, benefits enrollment)
• Regular participation in HR team meetings and collaborative learning sessions is required.
• SHRAs may also lead or contribute to key HR projects such as performance management, mental health initiatives, and culture assessments.

Requirements

Education & Certification 

• Bachelor's degree required; preference given to Human Resources, Business, Psychology, or related majors. 
• HR certification (SHRM-CP, PHR) preferred

Experience 

• 2–4 years of relevant human resources experience, ideally within education, nonprofit, or youth-serving environments.
• Equivalent experience may be considered in place of formal education.
• Strong preference for candidates with experience in onboarding, HRIS/ATS platforms, and employee support functions.

Skills & Abilities 

• Strong attention to detail and task management 
• Excellent communication, documentation, and interpersonal skills 
• Ability to balance confidentiality with collaborative problem-solving 
• Strong commitment to equity, staff well-being, and service-oriented HR practice 

WORK CONDITIONS 

• Hybrid work model: based on assignment
• Occasional evening/weekend support during hiring seasons or onboarding cycles 

COMPENSATION & BENEFITS 

• Competitive salary aligned with entry to mid-level HR roles in NYC CMOs
• Full health, dental, vision, and life insurance 
• 401(k) with employer match, EAP access, and tuition/commuter benefits
• Paid time off and holidays aligned with Urban Dove academic calendar

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.