Team Member Engagement Coordinator

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

The Team Member Engagement Coordinator is responsible for supporting and coordinating company-wide engagement efforts that foster a positive, inclusive, and purpose-driven culture. This role assists with the development and implementation of engagement activities, communications, and recognition programs. Working cross-functionally, this individual plays a key role in helping enhance the team member experience across all locations, ensuring programs align with Westgate’s values and mission.

This role may require occasional travel (up to 15%) to Westgate properties and local events across Central Florida. Coordinate and support execution of team member engagement programs, activities, and recognition efforts in collaboration with business leaders and HR partners.

• Assist in the planning and communication of events, campaigns, and initiatives that celebrate team member milestones, promote our values, and build team spirit.
• Support the onboarding experience by helping maintain resources and tools that ensure new team members feel welcomed and informed regarding engagement programs.
• Develop and draft internal communications, including emails, flyers, newsletters, and content for internal platforms such as Westgate Insider.
• Maintain and help update engagement calendars and communication timelines to ensure consistent messaging and program visibility.
• Research best practices and trends in employee engagement to support the development of new ideas and improvements to current programs.
• Assist with light data tracking, survey participation metrics, and activity participation reporting.
• Support virtual and in-person engagement activities across various departments and locations, including logistics coordination and basic facilitation as needed.
• Collaborate with Marketing, People and Culture, and other internal teams to align messaging and promote a unified employer brand voice.
• Serve as a point of contact for general engagement-related questions, promoting positive and timely communication.
• Participate in task forces or committees that focus on culture, recognition, or engagement.
• Other duties as assigned

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• 2–4 years of experience in Human Resources, Communications, Hospitality, or a related field preferred.
• Demonstrated interest or experience in employee engagement, internal communications, or event coordination.
• Experience in hospitality or service-oriented industries is a plus.
   

Education & Certifications

• Bachelor’s degree in Human Resources, Marketing, Communications, or related area preferred; or equivalent combination of relevant work experience and education.
   

Skills/Knowledge

• Strong interpersonal and relationship-building skills.
• Organized and able to manage multiple projects with attention to detail.
• Strong written and verbal communication skills, with an ability to create professional and engaging content.
• Comfortable working independently and exercising discretion within set guidelines and goals.
• Positive, flexible, and solutions-oriented mindset.
   

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.