Manager, External Affairs

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for developing and executing strategic community-impact initiatives aligned to Comcast Military engagementgoals. This role operates at the intersection of community engagement, corporate social responsibility, and stakeholder relations, managing high-impact programs and partnerships aligned with Comcast’s mission and public-policy objectives. The Manager builds and sustains relationships with nonprofit organizations, military support networks, civic leaders, and internal teams to deliver measurable community outcomes. This role also contributes to the broader External Affairs function, which includes public-policy support, local relationship management, and strategic communications.

Job Description

Core Responsibilities: 

•Lead the development and implementation of community impact programs focused on military families, veterans, and underserved communities.

•Serve as a liaison with nonprofit leaders, military organizations, and local officials to strengthen community ties and support Comcast’s public affairs goals.

•Plan and lead employee volunteer events, community outreach programs, and external affairs engagements.

•Cultivate cross-sector partnerships to advance digital opportunity, digital literacy, and economic empowerment.

•Align programs with Comcast’s broader CSR strategy, leveraging initiatives like Project UP, Team UP, and employee resource groups (ERGs).

•Work with internal teams—such as Government Affairs, I&I, Corporate Community Impact, and Communications—to ensure alignment and integration of efforts.

•Analyze key performance indicators, report outcomes, and use data to improve future programming.

•Maintain a deep understanding of military-connected communities and the nonprofit ecosystem that supports them.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Accountability, People Management, Taking Initiative

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.