Assistant Store Manager - Retail L9

L9 Sports is a leading specialty retailer focused on providing high-quality outdoor gear at exceptional value. With a strong emphasis on customer service and a passion for skiing, snowboarding, biking, and mountain sports, L9 Sports serves outdoor enthusiasts through both its online platform and retail stores. Our mission is to make the outdoors accessible and enjoyable for everyone by offering expert advice, premium products, and unbeatable prices.

Are you passionate about outdoor sports and eager to share your enthusiasm with others? Level Nine Sports is seeking an energetic and outgoing Retail Sales Associate to join our team. If you enjoy talking about skis, snowboards, bikes, and outdoor gear, and thrive in a customer-facing role, we want to hear from you!

• Assist the Store Manager in managing the day-to-day operations of the retail store, including inventory management, visual merchandising, and customer service 
• Ensure that the store is always clean, organized and well-stocked 
• Assist the Store Manager in opening and closing the store 
• Ensure the store is properly secured and alarm systems are functioning correctly 
• Manage cash and credit card transactions, and perform daily cash reconciliations 
• Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager  
• Train and supervise retail staff to ensure they are knowledgeable about all processes and the products we sell and provide exceptional customer service 
• Protect store assets following loss prevention and safety standards 
• Develop and maintain relationships with customers to build customer loyalty and repeat business 
• Assist in the development and implementation of marketing and promotional activities to increase sales  

• 2-3 years of experience in retail management 
• Passion for outdoor activities and knowledge of outdoor gear and apparel 
• Excellent communication and customer service skills 
• Ability to work in a fast-paced environment and manage multiple priorities 
• Strong leadership and team management skills 
• Knowledge of retail operations, inventory management, and visual merchandising 
• Proficiency in Microsoft Office and point-of-sale systems 
• Ability to work flexible hours, including holidays, evenings and weekends 

Our mission is to connect people to their passions. Our four online stores—Backcountry, Competitive Cyclist, MotoSport and SteepandCheap—aim to supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products, superior shopping experience, personalized Gearhead expertise, lightning-fast and accurate fulfillment, and inspirational, informative, and community-centered content.

We take this concept seriously, both personally and professionally, which for employees translates to careers with growth potential and the ability to take ownership and make an impact daily. Perks such as an excellent gear discount, an annual summer Adventure Contest, summer barbecues, and a pet-friendly office make for a fun work environment. Backcountry employees will have the benefit of working with colleagues who are passionate about their careers as well as the outdoors.