At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work– we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Job Summary
The Senior Leave of Absence (LOA) Specialist plays a pivotal role in shaping and managing our Leave of Absence programs within the HR Shared Services team. This position is responsible for the administration, compliance, and continuous improvement of leave and accommodation programs related to federal and state laws (FMLA, PFML, ADAAA, PWFA, etc.). The LOA Specialist acts as a liaison between employees, HR, and our LOA vendor, ensuring smooth processes, providing expert advice, and implementing strategies to meet organizational needs. You will collaborate with the Benefits Manager on training, metrics, reporting, and communication initiatives.

Essential Duties

• Leave and Accommodation Management: Administer all leave and accommodation programs, ensuring compliance with federal and state regulations, as well as collective bargaining agreements.
• Case Management: Coordinate leave processes, return-to-work, and fit-for-duty statuses. Serve as the subject matter expert (SME) for disability management, interactive ADA processes, reasonable accommodations, and related matters.
• Communication and Consultation: Provide expert advice and policy interpretation to managers, employees, and HR Business Partners. Manage sensitive and confidential assignments with collaboration from vendors, HR, legal counsel, and healthcare providers.
• Analysis and Improvement: Analyze recurrent issues, identify root causes, and recommend process improvements. Lead case management review meetings and implement modifications to address concerns.
• Vendor Management: Maintain relationships with leave management vendors and ensure policy compliance.
• Policy Development: Develop and update policies and procedures related to leave of absence and accommodations.
• Reporting and Training: Produce regular status reports, provide education to the HR team, and recommend reporting refinements.
• Benefits Administration: Assisting with new hire benefits enrollment, open enrollment, and qualifying life event changes.
• HR Shared Services Support: Respond to inquiries from employees and managers via the ServiceNow case management system. Provide guidance on various HR areas including onboarding, benefits, LOA, and workers' compensation.
• HRIS/System Administration: Serve as a "SuperUser" for HRIS systems (e.g., ServiceNow), recommending enhancements and supporting implementations.
• Documentation and Compliance: Develop process documentation, promotional material for the Service Center, and ensure legal compliance.

Qualifications Required

• Bachelor’s Degree in Human Resources or related field required
• 5+ years of Leave of Absence experience, the ideal candidate will have LOA experience in multiple states.
• Experience working in shared services environments and with HR technologies.
• Proven experience in process improvement, data analytics, and development.
• Experience managing third-party vendors.
• Excellent verbal and written communication skills.
• Ability to partner across the company and with executive leadership.
• Strong presentation and delivery skills.
• Ability to take initiative and solve business problems.
• Adept at handling multiple competing priorities and duties in a fast-paced, results-driven, rapidly changing environment – with minimal daily oversight.
• This position is based in our Parsippany, NJ corporate headquarters which currently operates on a hybrid in-office schedule. Though employees are welcome to work in our office on Friday, this position must be performed in-office on Monday through Thursday, with the option to work remotely from the employee's home office on Friday
• SHRM Certification Preferred

Qualifications Preferred

• Fluent in Spanish is a plus.
• Experience with ADP products, Workday/HRIS systems, and SAP.
• Experience with case management systems like Neocase, ServiceNow, Salesforce HR, or Oracle products.
• Strong problem-solving and analytical skills.
• Excellent customer service orientation and attention to detail.
• Proficiency in MS Office or Google products.
• Ability to manage a fluctuating workload.

Travel Requirements: 15%

Base salary and/or rate of pay ranges listed are exclusive of fringe benefits and potential bonuses. Individual compensation offers will be determined based on a variety of factors, including but not limited to geographic location, relevant candidate experience and skill, education, and/or qualifications.

Base Salary Range: $84,000-$115,500

How We Protect What Matters Most:

1. We offer a wide range of health insurance options that include medical, dental, and vision for you and your family. 2. Our Family-Building benefits support the many different journeys to fertility and parenthood. 3. Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions. 4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence. 5. Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program. 6. We're committed to fostering a culture that reflects our values to connect, empower, evolve, and inspire. We offer many opportunities for employees to connect with one another, including through our Employee Resource Groups who focus on education and allyship for all of our employees.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR Services at 833-HR-XPERT.

We believe our employees are our greatest resource. We offer competitive salary, benefits, 401k, and vacation packages for all full time permanent positions. We are proud to be an equal opportunity workplace and GAF, Standard Logistics, SGI, and Siplast are proud to be affirmative action employers. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know. If applying for positions in the U.S., must be eligible to work in the U.S. without need for employer sponsored visa (work permit).