Korean - International Telephonic/Video Remote Interpreters

Overview:

As an audio and video remote Interpreter for Korean with LSA's IRIS platform, you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities:

·         Interpret through web-based system

·         Answering inbound calls in a timely manner

·         Assist clients with basic troubleshooting (refer to manager or IT department if necessary)

·         Provide superior customer service

 Qualifications/Experience:

·         Full fluency in both English and Korean

·         Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements

·         Adhere to Code of Professional Conduct

·         Attention to detail, while working in a fast-paced environment

·         Strong oral and written communication skills

·         Professional and positive phone manner with clients from all types of businesses

·         Familiarity working in a windows environment (preferred)

·         Experience with VRI systems(preferred)

·         PC Trouble shooting skills (preferred)

·         Previous interpreting experience (preferred)

VRI Technical Requirements:

PC Minimum Requirements

·                  Windows 8.1 or higher

·                  AMD A8 or Intel Core i5 or faster

·                  4GB RAM

·                  40 Mb free space on HDD

·                  High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam

·                  PC - Logitech WebCam® C920 HD Pro or better

 MAC Minimum Requirements

·                  Mac with Intel Core i5(5th Gen)

·                  Mac OS X ‘Yosemite 10.10 or higher

·                  4GB RAM

·                  40MB hard drive space Latest Firefox/Safari and Apple software updates

·                  High speed internet (5 Mbps Download / 5 Mbps Upload) 

Recommended MAC webcams

·                  MAC- Internal iSight

·                  Logitech C920 Pro (recommended for best experience). Must be MAC compatible

RECOMMENDED USB HEADSET

·                  Plantronics USB Headsets

Backdrop

·                  Chroma key blue backdrop

·                  Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "

·                  www.TheWebAround.com  (56” diameter)

Room Illumination

·                  All illumination should be artificial (Preferably incandescent light)

·                  We will test for optimizing lighting

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.