Fast Facts

The Senior Manager, Benefits will design and optimize benefits administration processes, lead automation initiatives, and develop strategic benefits programs to enhance organizational efficiency and employee satisfaction.

Responsibilities: Analyze and improve benefits administration processes, manage vendor integrations, ensure compliance, and develop innovative benefits strategies to enhance talent attraction and retention.

Skills: Experience with benefits management, process design, automation, and vendor management. Strong analytical, problem-solving, and communication skills are required.

Qualifications: Bachelor's degree required; Master's preferred, along with 8+ years of relevant experience and certifications like CEBS or CBP is a plus.

Location: New York, New York, United States.

Compensation: $140000 - $160000 / Annually

The Senior Manager, Benefits will have a strong focus on process design, file feeds, automation, benefits administration, and a hand in benefits strategy. The ideal candidate will lead the development and execution of streamlined benefits processes, drive automation initiatives to improve efficiency, and develop strategic benefits programs aligned with organizational goals.

What you'll do:

• Analyze, design, and optimize end-to-end benefits administration processes to improve efficiency, accuracy, and compliance.
• Collaborate with cross-functional teams to map current workflows and identify opportunities for improvement
• Oversee the integration and management of file feeds (e.g., flat files, EDI, API data exchanges) with benefits systems and third-party vendors.
• Ensure data accuracy, consistency, and security across all feeds and systems.
• Lead automation initiatives leveraging HRIS, benefits platforms, and custom solutions to reduce manual tasks and errors.
• Evaluate and recommend automation tools, workflows, and system enhancements.
• Partner with benefits vendors, IT teams, and internal stakeholders to ensure seamless system integrations and process execution.
• Monitor vendor performance and compliance with service level agreements.
• Be well versed in vendor RFPs, vendor selection, and vendor management
• Ensure benefits processes comply with applicable regulations and standards.
• Provide regular reporting and insights to leadership on benefits metrics and process performance
• Develop and implement innovative benefits strategies that support talent attraction and retention.
• Conduct benchmarking and market analysis to inform benefit offerings and policies.
• Recommend, plan, and increase participation in targeted Wellness events (i.e. flu shots clinics, financial seminars, etc).
• Responsive and accessible support
• Knowledgeable and clear communications
• Empathetic and personalized service

What you'll bring:

• Bachelor’s degree required; Master’s degree preferred
• CEBS, CBP, and any SHRM designations are a plus
• 8+ years of experience in benefits management, with a focus on process design, automation, or data management.
• Strong understanding of benefits administration systems, file feeds, and integration technologies.
• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Demonstrated ability to lead automation projects and implement technology solutions.
• Excellent analytical, problem-solving, and project management skills.
• Strategic mindset, ability to lead RFPs and strong vendor management capabilities.
• Strong communication and stakeholder management capabilities.
• Previous experience working in benefits or a related field at mid to large size employer

This role will have an annual salary of $140,000 - $160,000.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of Macmillan Publishing Group, LLC.