Analyst, HR Operations – Core HR

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Here you can:

VERSANT is looking for a Analyst, HR Operations – Core HR to join their team! The Analyst, HR Operations – Core HR will report to the Director, HR Operations – Core HR and will be responsible for reviewing workflow requests and inputting organizational level and employee personal data information into the HR database. The Analyst, HR Operations – Core HR will help support all areas of Employee Data Processing and be responsible for completing the assigned transaction workloads while meeting Service Level Agreements (SLAs) and maintaining data integrity. The Analyst, HR Operations – Core HR also has the responsibility to communicate and interact with other departments to research and resolve issues that may arise from transaction processing.

What you’ll do:

• Accurately inputs individual or mass data into SAP HCM using Winshuttle scripting that includes but are not limited to the following transactions: Hire, Rehire, Transfer, LOA, Termination, Create/Maintain Job attributes, Position and Org Units to assist in planning and execution of reorganizations within the structure.
• Manages sensitive information including but not limited to salary, personal information, and organizational structural redesigns.
• Fosters and maintain productive working relationships with HR community and other business partners as needed. 
• Review audits and errors arising from QA, Benefits, Payroll and UKG for data integrity and works with HR client groups to complete corrections when errors are identified.
• Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.
• Acquire and maintain expertise to provide support in VERSANT HR systems that include, but are not limited to, SAP HCM, Zendesk, and O365 PowerApps
• Assists with ensuring successful Tier 2 resolution of data issues, meeting SLAs, and providing excellent customer service for escalated issues coming into the HR Operations team, as well as cases generated within Zendesk.
• Develops strong knowledge of Business to understand data and reasonable checks on data received for input.
• Responds and completes transaction processing within the defined Service Level Agreements (SLAs).
• Identifies and escalates system defects to leadership and performs system testing as needed.
• Fulfills responsibilities in compliance with department and company policies and procedures.
• Assist with developing and maintaining procedural documentation of internal and external processes.
• Other duties and responsibilities will be assigned as needed.

What you’ll need:

• Bachelor’s degree or at least 5 years of equivalent HRIS work experience.
• 2+ years’ experience with SAP HCM or any other related HRIS system with HR data entry.
• Intermediate to advance expertise with Microsoft Office Suite (Word, Excel, PowerPoint)

Desired Characteristics:

• Solid interpersonal and team skills, ability to communicate well with individuals and in group settings at all levels of an organization
• Demonstrates strong customer service skills including the ability to defuse difficult situations tactfully with sensitivity and respect.
• Demonstrates ability to answer questions and explain systems and processes to business partners.
• Excellent written and verbal communication
• Exceptional time management, organizational, analytical and problem-solving skills
• High attention to detail and ability to meet deadlines
• Demonstrates flexibility and adaptability in performing work duties

Eligibility Requirements:

• Must be willing to work overtime when required
• Must be willing to travel for work related business if necessaryr

Hybrid: This position has been designated as hybrid, generally contributing from the Englewood Cliffs, NJ office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range $65,000-$80,000.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.