Solutions Analyst, People Technology

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

We're looking for a skilled Solutions Analyst, People Technology to join our growing team. In this hands-on role, you'll be instrumental in optimizing, configuring, and maintaining our People technology systems, with a primary focus on Workday. You'll play a key part in designing solutions that leverage AI and automation to simplify and streamline administrative processes across our global organization.

This is an opportunity to directly impact the future of People technology by driving critical automation initiatives, enhancing core processes through expert Workday configuration, and providing technical guidance to support our People team and the wider organization. This is an in-office role based at our HQ in Santa Clara, CA.

Your Impact

• Workday Configuration & Solution Design: Drive the hands-on configuration, enhancement, and optimization of our Workday ecosystem, with a strong emphasis on Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management. This includes gathering detailed requirements, designing technical solutions, configuring the system, supporting testing, and assisting with implementation
• AI, Automation & Innovation: Champion an AI-first mindset to reimagine HR technology solutions, bringing transformative and disruptive innovation that challenges the status quo and deliver next-generation employee experiences
• Data & Analytics: Support the development and maintenance of key metrics and operational dashboards in Workday and Tableau to provide critical insights
• Customer-Centric Operations Support: Provide excellent, timely customer support to our broader People team, acting as a trusted consultant to solve complex business problems related to People technology. You'll proactively identify opportunities for automation and simplification within existing processes and propose innovative solutions
• People Operations Enablement: Partner closely with People Operations teams to design technology that supports their evolving delivery model and be responsive to changing technology to better deliver service. You'll also help drive AI and automation adoption, improve technical acumen, and enable these teams to significantly improve efficiency and effectiveness

Your Experience

• 5+ years of progressive experience in HR Operations, HRIS, or a related People Technology field, with extensive hands-on Workday configuration experience in a global environment
• Demonstrated expertise in Workday HCM (Core HCM), Workday Recruiting, Workday Dashboards, and Workday Time Off/Absence Management
• Strong technical acumen with the ability to build complex analyses, models, and automations using tools like Google Sheets or Excel
• Experience with AI and automation, including writing effective prompts for generative AI systems (e.g., Google GEM, ChatGPT, Glean). Experience with Robotic Process Automation (RPA) tools is a significant plus
• Excellent communication and collaboration skills, with the ability to partner effectively with diverse stakeholders
• A mindset of applied disruption, with the curiosity to challenge the status quo and a passion for improving and automating processes with modern technology
• Strong analytical and problem-solving abilities; adept at identifying root causes, critically reviewing data, and implementing practical, scalable solutions
• A results-oriented approach, with a history of pushing yourself and others to achieve challenging goals and deliver on commitments in a fast-paced environment
• Exceptional attention to detail with an unwavering commitment to data integrity and quality.
• Ability to produce clear, concise, and detailed technical requirements documentation

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $106000/YR - $172500/YR The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.