Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
PCC - General Offices - Bilingual (Spanish) image - Rise Careers
Job details

PCC - General Offices - Bilingual (Spanish)

Overview

The Patient Care Coordinator (PCC) at Western Dental  serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.

 

Bilingual (Spanish) required

Responsibilities

Essential Functions:

  • Set and achieve personal sales goals while supporting the goals of the team.
  • Greet patients in a timely, professional, and engaging manner.
  • Introduce new patients to the office and staff.
  • Provide patient consultations and communicate information about recommended treatments.
  • Discuss cost of service, insurance coverage, and payment options with patients
  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
  • Nurture the patient relationship to encourage patient retention.
  • Work as a team player to ensure each customer receives the best service possible.
  • Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.

Qualifications

Qualifications:

  • Minimum of high school diploma or equivalent required.
  • Customer service focused.
  • Excellent time management and organizational skills.
  • Preferred dental office experience.
  • Preferred experience with dental insurance.
  • Preferred experience with Denticon/Dentrix.

Skills and Abilities:

  • Two (2) years of sales, customer service or related work experience.
  • Bilingual Spanish-English skills preferred.
  • Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
  • Ability to quickly learn new procedures and processes.
  • Excellent communication and interpersonal skills
  • High level of ownership, accountability, and initiative
  • Friendly, outgoing, and motivated personality

 

Work Environment and Conditions:

  • Travel as needed for training and to perform job functions.
  • Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
  • Potential of prolonged sitting and standing

 

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Posted 14 days ago

Step into a Floor Supervisor role at Western Dental/Brident to lead back office teams and enhance patient care excellence.

Posted 14 days ago

Experienced or newly graduated general dentists are invited to join Western Dental Services in Houston, providing comprehensive general dentistry with strong corporate and clinical support.

Photo of the Rise User

Customer Success Manager I needed at Elsevier to support and grow customer relationships within Clinical Solutions in a fully remote role.

Posted 12 hours ago

Support patients and referral sources as a Customer Care Coordinator by managing incoming calls and orders in compliance with healthcare standards at SG Homecare.

Photo of the Rise User

Restore Hyper Wellness is seeking a Part-Time Customer Service Representative on the Upper East Side to provide outstanding client service and support wellness membership growth.

Posted 14 days ago

nVent is looking for an experienced Customer Service Representative to support sales and ensure excellent client interaction in a hybrid work model.

Photo of the Rise User

Dreamstyle Remodeling seeks a Customer Success Specialist to maintain customer loyalty through empathetic communication and problem resolution in a fully remote Nevada-based role.

Photo of the Rise User

EcoShield Pest Solutions is looking for a Customer Service Representative to manage customer interactions and coordinate scheduling in a fast-growing pest control environment.

Ace Handyman Services is hiring a Customer Service Representative to manage office operations and provide project estimates for residential home improvements.

Contribute to compassionate pet care and client satisfaction as a Veterinary Receptionist at Springfield Animal Hospital.

Posted 14 days ago

Assist members with digital banking transactions and provide excellent service as a Digital Services Member Service Associate at Levo.

Photo of the Rise User
Bosch Group Hybrid 601 NW 65th Ct, Fort Lauderdale, FL 33309, USA
Posted 13 days ago

A Customer Service Representative role at Bosch’s FHP Manufacturing, focused on delivering high-quality customer support and managing orders efficiently.

Photo of the Rise User

Provide expert Korean-English remote interpreting through advanced technology to support clear communication across various remote assignments.

Photo of the Rise User
NBCUniversal Hybrid 7580 Golf Channel Drive, Orlando, Florida
Posted 13 days ago

Support Peacock viewers as a Customer Service Representative, providing multi-channel assistance and troubleshooting to enhance user experience at NBCUniversal.

Photo of the Rise User
Wood & Huston Bank Hybrid Marshall, Missouri, United States
Posted 2 days ago

A bank is seeking a Customer Care Specialist I to deliver exemplary customer support via digital channels while assisting clients with banking needs.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 19, 2025
Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!