Credit and Collections Analyst

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Credit and Collections Analyst

Location(s): Jacksonville, FL

Get To Know the Team

The Credit and Collections team is a group of six professionals. Our team values open communication, teamwork and problem solving. Our culture is built on trust, integrity, commitment and mutual respect, which fuels our teams’ achievements and shared goals.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: 401 (k) Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel, and more!

What You Will Get to Do

• Manage a portfolio of assigned accounts including reviewing new orders and contracts, setting up new accounts and maintaining existing customers.  
• Perform annual credit reviews of key accounts as required and recommend client credit line.
• Research, reconcile and resolve customer account issues that drive past dues by facilitating solutions internally and externally. 
• Contact clients by phone and email as needed to reconcile accounts, resolve delinquencies/disputes and draft demand letters when applicable.
• Maintain a clean portfolio aging within established targets. 

What You Will Bring

• 3+ years of credit and collections experience. 
• Clear and professional written and oral communication skills.
• Excellent negotiation, problem solving, reconciliation, time management, organizational skills, attention to detail and a high level of accuracy.
• Ability to work independently within assigned roles and responsibilities.
• Proficiency in Excel, Word, Outlook and ERP systems (Oracle and Workday are a plus)
• AA Degree and/or similar combination of education and experience.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https://www.ssctech.com/careers/join-ssc

#LI-PE1

#LI-HYBRID

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.