Sr Technical Product Owner

Snapshot

Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement using artificial intelligence (AI), machine learning and other advanced features, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content.

We are seeking a highly motivated and detail-oriented Sr Technical Product Owner to join our team. The Sr Technical Product Owner will play a key role in the development and enhancement of our cloud applications by analyzing user data, conducting market research, and providing valuable insights to drive product strategy and decision-making.

**This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future employment sponsorship.

How you will help:

Product Analysis and Roadmap:

• Obtain voice of the customer, liaison with product management team and solutions teams, collaborate with delivery org for deployment and planning.
• Assist in the coordination of product features, enhancements, ticket triage, and UAT support.
• Translate the solution vision into clearly articulated end-to-end use cases and user stories.
• Lead Agile teams through the development process as part of a Product Owner role including creating and maintaining product backlog, prioritizing features, creating user stories, and defining acceptance criteria.
• Be an expert in the product to address customer questions, needs, and provide necessary guidance with their go to market efforts.

Data Analysis:

• Analyze user data and feedback to identify trends, patterns, and areas for improvement in our cloud applications.
• Utilize data analytics tools and techniques to extract actionable insights that inform product development and optimization efforts.

Market Research:

• Conduct market research to identify industry trends, competitive landscapes, and emerging technologies relevant to our cloud applications.
• Monitor and analyze competitor products and strategies to identify strengths, weaknesses, and opportunities for differentiation.
• Stay abreast of market developments and customer preferences to anticipate evolving needs and market demands.

Reporting and Communication:

• Prepare and present reports, dashboards, and presentations summarizing key findings, insights, and recommendations to internal stakeholders.
• Collaborate with cross-functional teams to translate data findings into actionable recommendations and strategies.

Who we have in mind:

• Bachelor’s degree in computer science, Engineering, Business, or related field.
• 8+ years of experience in product analysis, data analysis, or related roles.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively.
• Proven ability to work effectively in a fast-paced, collaborative environment with cross-functional teams.
• Strong team player and contributor with can-do attitude.
• Ability to act as a lead on scrum calls.

It would be great if you had:

• Experience with authentication and identity management software including:
  • Authentication protocols like SAML, OAuth2, OIDC
  • Identity standards and handling PII
  • Authorization models and best practices
• Familiarity with Web development framework and technologies including:
  • Front-end frameworks such as HTML, CSS, React, Angular or JavaScript.
  • Back-end technologies such as Node.js, Django, or Ruby on Rails.
  • Web user experience design.
• Experience in the development or analysis of cloud-based applications.
• Certification or training in data analytics, business analysis, or related fields.

What we offer:

• Salary Range $105,000 - $140,000 + Bonus
• Flex Time PTO
• Healthcare
• 401K
• Vision
• Dental

Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.