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Residential Coordinator

Job Description:

Job Title: Residential Coordinator

Location: Joplin, MO
Department: Recovery Services
Employment Type: Full-time

Job Summary:
Join our compassionate, collaborative team and make a difference in the lives of others. As a Residential Coordinator, you will play a vital role in providing supervision, training, and support to Behavioral Health Technicians. We are looking for individuals with strong leadership skills, a passion for helping others, and the ability to work effectively in a fast-paced environment.
The Residential Coordinator is responsible for overseeing daily activities, ensuring adherence to policies and procedures, and providing ongoing supervision to staff. This role requires strong communication and organizational skills, as well as the ability to prioritize tasks and manage multiple responsibilities.

This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:
· Oversee daily activities of clients/patients, ensuring expectations and rules are adhered to and communicating vital information to the treatment team
· Provide ongoing supervision to Behavioral Health Technicians, including regular observation of job duties and spot checking on video footage of staff interaction with clients
· Develop and facilitate individualized training plans for staff, ensuring proper training and adherence to policies and procedures
· Schedule technicians, monitor overtime, and ensure proper coverage is maintained per contractual standards
· Participate in clinical staffing and treatment team meetings to provide feedback and facilitate ongoing communications
· Ensure program and agency procedures are followed, including UA processes, medication management, and educational groups

Education, Experience, and/or Credential Qualifications:
There are several ways in which you may qualify for this position including: Education, certification, or experience. Please scroll down carefully for more information:
· Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling
OR...
· Associate of Applied Science in Behavioral Health Support degree from an approved institution is not listed as a requirement but two years of experience in substance abuse or mental health treatment with a minimum of one year of supervisory experience and a high school education would meet the requirements.
OR....
· Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.

Additional Qualifications:
· Current driver's license, acceptable driving record, and current auto insurance
· Completion of background check, including driving record and abuse/neglect check
· Completion of New Hire Orientation and all training requirements, including Relias
· Training in procedures of detoxification, Behavioral Management, and Medication Administration (as applicable)

Physical Requirements:
· Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects
· Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
· Sitting most of the time, with occasional walking or standing for brief periods




Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness





Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Preferred Family Health Care is a Smoke and Tobacco Free Workplace.

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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
July 20, 2025
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