Global Key Account Manager

Description

The Global Key Account Manager will generate sustained Davlyn revenue growth by supporting customers such as distribution partners, OEM’s and end users of key industries. This role will define customer technical requirements, provide effective product solutions, and effectively manage key accounts while expanding to new customers in focused areas.

Davlyn Group is a fast growing, privately owned technical textile company based in Spring City, PA, just outside of Philadelphia, with additional locations in Norristown, PA, Independence, VA and Juarez, Mexico. Through our Amatex, Darco Southern, Davlyn Manufacturing, and Norfab businesses, our products and engineering services are used by thousands of customers in over 50 countries to help keep heat in its place, improve safety, and increase productivity. DGH is a leading manufacturer of technical textiles, fabrics and yarns used in the appliance industry, industrial markets, and personal protective equipment (PPE).

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Maintain and grow existing Davlyn industrial accounts within your assigned territory to achieve company sales and profit targets
• Sourcing new sales opportunities through researched, identified and focused target accounts
• Develop comprehensive knowledge of Davlyn Group products, markets and applications
• Maintaining CRM to make sure all contacts, accounts and opportunities are current and complete
• Team with channel partners to build pipeline and close deals
• Serve as a conduit for communication between customers and internal teams (i.e. Engineering, Production, etc.)
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Other duties as assigned.

Requirements

SKILLS

• Excellent communication skills including written, verbal and presentation.
• Excellent sales and negotiation skills. 
• Thorough understanding of technical or scientific products to be sold and customer needs.  
• Organized with attention to detail.  
• Proven ability to build and maintain strong relationships with clients.
• Ability to multi-task, prioritize, and manage time effectively.
• Satisfactory problem-solving skills to help resolve customer complaints or needs
• Ability to create and deliver presentations tailored to the audience needs.
• Ability to work in a fast-paced environment and adapt to changes.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Marketing, Administration or Business Management, Engineering or a like field.  
• Preferred: +4 years of experience working with sales/account management for industrial customers.
• Must have the ability to extensively travel, up to 70%, for customer interaction.
• Experience with distribution channels into oil & gas, aerospace, automotive and core industrial markets.
• Must hold valid driver’s license and passport.

POSITION TYPE/EXPECTED HOURS OF WORK:

• This is an remote, full-time, exempt position.
• The standard work schedule is Monday through Friday from 8:00 AM until 5:00 PM, with a 60-minute unpaid lunch.
• May need to work irregular or extended hours to accommodate client schedules and travel.

ORGANIZATIONAL LEVELING:

This role is an individual contributor, someone who provides specialized work & expertise and contributes directly to the Organization’s success without managing other people.

TRAVEL:

Up to 70% travel, both domestically and internationally.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods sitting at a desk or in meetings.
• Prolonged periods of walking or standing during customer visits and trade shows.
• Driving long distances by car or airplane.
• Carrying luggage or work materials through airports or in/out of vehicles.

WORK ENVIRONMENT:

• The environmental characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
• Varied settings such as corporate offices, customer sites, trade shows and remote work while at home or traveling.
• May be exposed to both indoor and outdoor, climate-controlled and non-climate-controlled areas.
• Extensive travel.

Davlyn Group believes that all people are entitled to equal employment opportunities. Davlyn Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Davlyn Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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