Referral Coordinator (Remote - Colorado)

This position is posted by Jobgether on behalf of SonderMind Careers. We are currently looking for a Referral Coordinator in Denver, CO.

This fully remote role places you at the heart of care coordination, supporting individuals on their mental health journey. You will serve as the key point of contact between clients, healthcare partners, and internal teams, ensuring timely and accurate referrals through various platforms. The position involves communication, documentation, and proactive problem-solving to guarantee seamless access to services. It’s ideal for someone looking to grow professionally in a purpose-driven environment, whether you're transitioning careers or expanding existing experience in healthcare support.

Accountabilities:

• Coordinate referrals by interacting with healthcare systems, clients, and external partners.
• Facilitate documentation and track client progress throughout their mental health care episodes.
• Manage and route inbound and outbound communications via phone, email, and electronic systems.
• Process referral tasks accurately and on time using EMRs and related technologies.
• Conduct outreach to gather necessary information for connecting clients to appropriate care.
• Provide administrative support for post-session documentation and lead management.
• Identify and communicate problems proactively, asking questions and collaborating on solutions.
• Participate in special projects and adapt to evolving workflows and priorities.

• Bachelor's degree or equivalent experience in care coordination, healthcare, or related fields.
• Previous experience in referral or care coordination is a plus.
• Strong written and verbal communication skills and a client-centric mindset.
• Ability to adapt quickly to new technologies and shifting workflows.
• Excellent organizational skills and attention to detail in a fast-paced setting.
• Demonstrated motivation, goal orientation, and openness to feedback and development.

• $21.64 per hour base pay.
• Generous PTO policy with a minimum of three weeks off per year.
• Free therapy coverage for employees enrolled in medical plans.
• Competitive medical, dental, and vision insurance options (with HSA and FSA plans available).
• $1,100 employer HSA contribution.
• Fully paid short-term and long-term disability, plus salary supplementation for short-term disability leave.
• Eight weeks of paid parental leave (may extend to 16 weeks with disability benefits).
• 401(k) plan with 100% immediate vesting match up to 4% of salary.
• Fourteen company-paid holidays per year.
• Additional perks such as supplemental life insurance, pet insurance, commuter benefits, and more.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

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