Medical Office Specialist

Position Location

Atlanta, GA 

MDVIP Overview

MDVIP: Transforming Primary Care, One Patient at a Time

MDVIP is a national leader in personalized healthcare, empowering over 425,000 members to achieve their health and wellness goals through a network of more than 1,400 concierge primary care physicians. Our program emphasizes preventive medicine, offering comprehensive screenings, advanced diagnostics, and individualized wellness plans. Recognized as a Great Place to Work® since 2018, MDVIP is committed to excellence in patient care and employee satisfaction. 

Position Summary

As a Medical Office Specialist, you will manage the administrative functions of our medical practice, ensuring efficient operations and exceptional patient service. Your organizational skills and attention to detail will be essential in supporting the healthcare team and enhancing the patient experience.

Key Responsibilities

• Oversee front desk operations including patient check-in/check-out, answering phone calls, and managing inquiries efficiently.
• Handle patient registration and insurance verification processes, ensuring accuracy and compliance with regulations.
• Maintain accurate patient records and ensure confidentiality in accordance with HIPAA guidelines.
• Coordinate referrals and follow up on patient communications to facilitate continuity of care.
• Assist in scheduling appointments and managing the office calendar to optimize workflow.

Key Competencies

• Maintain an orderly and efficient office environment, prioritizing tasks effectively.
• Provide friendly and professional assistance to patients and their families.
• Engage with diverse stakeholders, promoting a collaborative atmosphere within the practice.
• Address administrative challenges proactively and develop effective solutions.
• Support colleagues and contribute to a positive team dynamic.

Minimum Qualifications

• High school diploma or equivalent; additional training in medical office administration preferred.
• Experience in a medical office setting,
• Medical terminology and office operations.
• Familiarity with EMR systems and office software.
• Knowledge of OSHA and HIPAA compliance.

Preferred Qualifications

• Experience with specific EMR systems (e.g., EPIC, Athena).
• Background in billing and coding.
• Strong financial analysis skills.

Wrap-up

Why Join MDVIP?

• Be part of a mission-driven organization leading innovation in personalized healthcare.• Drive transformation and growth in a dynamic, fast-paced environment.• Competitive compensation: attractive base salary complemented by performance-based incentives for eligible roles.• Comprehensive benefits: health, dental, vision insurance, and retirement plans.• Professional development: access to ongoing training and leadership development programs.• Positive work environment: consistently recognized as a Great Place to Work®, fostering a culture of collaboration and excellence. 

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MDVIP is an Equal Opportunity Employer and is committed to fostering an inclusive and diverse workplace. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status. We believe that diversity and inclusion drive innovation and strengthen our company culture.

If you require accommodation during the application or interview process, please let us know, and we will be happy to assist.