Sales Manager
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.Sports & Entertainment Sales Manager
Four Seasons Hotel New York Downtown
OUR VISION:
We are New York’s Luxury Lifestyle Icon.
OUR MISSION:
To inspire meaningful connections…
To curate exceptional experiences…
To deliver passionate service…with kindness, care and a commitment to excellence
Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.
OUR PURPOSE:
To Enrich the Lives of Employees, Guests and the Community around us
OUR VALUES:
We think differently
We are client obsessed
We have passion
We own it
We truly care about each other
We have integrity
Join Our Team
The Four Seasons Hotel New York Downtown is looking for a Sports & Entertainment Sales Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Sports & Entertainment Sales Manager, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.
This position reports to the Director of Commercial and Director of Sales for New York Downtown.
WHO YOU ARE: Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Sports & Entertainment Sales Manager, you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition.
You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words.
Position Summary:
The Sports & Entertainment Sales Manager is responsible for developing and managing business opportunities related to the sports, entertainment, and media industries. This role focuses on increasing hotel revenue by cultivating partnerships with professional and amateur sports teams, entertainment groups, concert organizers, and film/TV production companies. The manager will actively prospect, sell, and maintain key relationships while coordinating with internal departments to deliver exceptional hospitality experiences.
Key Responsibilities:
- Identify, target, and secure new business from sports teams, leagues, entertainment agencies, production crews, and related partners.
- Develop strategic sales plans to grow revenue in transient, group, and event bookings within the sports and entertainment segments.
- Respond to RFPs, prepare proposals, negotiate rates, and close contracts in line with revenue goals.
- Attend trade shows, and industry networking events to represent the brand and expand market reach.
- Serve as the main point of contact for sports and entertainment clients from initial inquiry through post-event follow-up.
- Coordinate with internal operations teams to ensure client needs and expectations are met.
- Track and report on sales performance, pipeline, and industry trends.
- Maintain accurate records in Golden/Opera systems and ensure timely communication with clients and internal stakeholders.
- Collaborate with the marketing team to develop promotional materials and campaigns targeting the sports & entertainment markets.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business, Marketing, or related field (or equivalent experience).
- 3+ years of sales experience in hospitality, ideally with exposure to the sports or entertainment industries.
- Strong understanding of hospitality operations and event logistics.
- Proven track record in business development and achieving sales targets.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work flexible hours, including evenings and weekends, based on client needs and event schedules.
- Proficiency with CRM systems (e.g., Delphi, Salesforce) and MS Office Suite.
Preferred Qualifications:
- Existing relationships within sports and entertainment networks.
- Experience coordinating with film/tv production crews and athletic organizations.
- Familiarity with union labor, hotel buyouts, and location agreements for film & media projects.
- Luxury hotel Sales preferred and or operational hotel experience, proven sales track record a plus.
What to Expect: You Will…
- Be part of a cohesive team with opportunities to build a successful career with global potential
- Have access to a robust benefit plan
- Have the opportunity to engage in diverse and challenging work
- Derive a sense of pride in work well done
- Be recognized for excellence
Learn more about what it is like to work at Four Seasons – visit us:
http://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/fsnydowntown
https://www.facebook.com/FourSeasonsHotelNewYorkDowntown
We look forward to receiving your application
******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ******
Travel required: Yes
Hourly Rate of pay- $110,000-$115,000
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdfAverage salary estimate
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