Senior Account Manager
Skills
- 3+ years experience managing key accounts in iGaming
- Knowledge of SDLC and software release processes
- Familiarity with iGaming market trends and client platforms
- Strong commercial proposal development and defense skills
- Expertise in CRM and BI tools
- Advanced MS Office skills including PowerPoint, Excel, and Word
- Experience with project management tools like JIRA, Confluence, Trello, or Asana
- Excellent English communication skills (B2+)
- Strong interpersonal, negotiation, and presentation skills
- Ability to work under pressure and meet deadlines
- Analytical thinking, prioritization, and planning abilities
- High emotional intelligence and a team-player mindset
- Self-motivation and openness to feedback
- Ability to independently manage mid-to-top tier client accounts
Responsibilities
- Develop and maintain existing and new client partnerships ensuring mutual value and long-term cooperation
- Understand client objectives and business challenges to tailor effective solutions
- Represent client interests internally, identifying risks and growth opportunities
- Build growth strategies and optimize ROI across GR8 Tech product lines
- Contribute feedback to improve products, support client onboarding and product updates
- Conduct business reviews, performance evaluations, and client satisfaction surveys
- Identify upsell and cross-sell opportunities and document in CRM
- Resolve commercial and operational issues in a timely manner
- Maintain proactive communication regarding issue status and progress
- Collaborate with Legal, Compliance, Finance, Product, CRM, and Development teams
- Participate in industry events and conferences to engage clients and expand market knowledge
Education
- Relevant bachelor's degree preferred
Benefits
- Sports compensation
- Medical coverage
- Psychological support
- Home-office coverage
- Remote work option
- Coworking space compensation
- Childcare budget
- Maternity and paternity leave
- Additional 2 days off for family events
- Open and transparent communication culture
- Focus on growth, development, and experimentation
- Supportive and friendly work environment
Average salary estimate
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GR8 Tech is a global product company that provides innovative, scalable business solutions for the iGaming industry. We provide great gaming tech to satisfy even greater ambition. Leveraging our extensive experience, the GR8 Tech platform success...
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