Human Resources Support Specialist 1

Role Overview

Sodexo is seeking a dedicated Human Resources Support Specialist to join our food service team at Springfield City Schools in Springfield, MA. In this role, you’ll provide critical HR support in a fast-paced, mission-driven environment, helping to recruit, onboard, and support a diverse team that serves thousands of nutritious meals to students each day. With a large Spanish-speaking workforce, bilingual skills are a strong plus as you help foster an inclusive and supportive workplace that reflects the community we serve.

What You'll Do

• Support day-to-day HR operations for Sodexo’s food service team across Springfield City Schools
• Assist with payroll processing, including exception logs, schedule adjustments, and timekeeping accuracy
• Manage employment documentation such as I-9s, filing, and employment verifications
• Help coordinate internal communications and employee engagement efforts
• Provide frontline support to employees with HR-related questions and needs

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Prior experience in human resources, preferably in a fast-paced or unionized environment
• Familiarity with payroll systems and HRIS platforms
• Strong organizational skills and attention to detail
• Ability to handle confidential information with professionalism
• Spanish language skills preferred—ability to understand and communicate with Spanish-speaking employees is a strong asset
• A proactive, team-oriented mindset with a passion for supporting frontline staff

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or equivalent experience