Human Resources Manager

Overview

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans’ associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

Job Description

Assists with the management of all functions of the Human Resources department, including recruitment, training, benefits management, employee relations, in accordance with Omni standards.

Responsibilities

• In absence of the Director, assumes role & responsibility for the Human Resources Department.
• Planning and execution of associate recognition programs and events planned by the Human Resources Department.
• Develop associate communications network within the hotel, via bulletin boards, department communication boards, posters and flyers.
• Act as liaison to management for all associates.
• Maintains associate Personal Time Off Program within the hotel.
• Oversees recruitment process in collaboration with Shared Services Center.
• Manage onboarding process to ensure compliance with applicant flow log, drug testing, I9’s, background & reference check, etc.
• Conduct pre-screening of line/management position applicants to include administering the Predictive Index and to explain to management.
• Has excellent knowledge of Benefits Administration, Benefit and Employment Law, ERISA Law, FMLA, ADA, Workers Compensation Law.
• Ensures Leave of Absence Policy is adhered to, tracked and that correct documentation and action is followed by departments and associates.
• Conduct and track Staff Training initiatives, including orientation, monthly management training and department service training in accordance with the Omni standards.
• Works with departmental management to ensure that Safety Training is alive and well in departmental meetings, stand up meetings, and in the consciousness of each hotel associate.
• Collaborates with Risk Management to ensure timely and accurate incident/accident reporting. Responsible for ensuring proper use of forms, medical services and reporting standards to insurance company.
• Monitor expenditures and ensures the Human Resources department stays within budget on a month to month basis.
• Champions Omni Six Pillars Culture and Power of One on property; enthusiastically promotes opportunities within the hotel and company.
• Review HRIS reports to ensure accuracy of associate and department data.
• Conduct quarterly audits to ensure compliance with Omni Hotels Human Resources standards.
• Develop networking contacts and coordinate local job fairs with local colleges.
• Conducts exit interviews for all terminating associates and ensures final clearance and pay check distribution.
• Conducts 45-day Stay interviews with newly hired associates.
• Assists Director with counseling and disciplinary procedures including clear and accurate documentation of all associate issues on a timely basis.

Qualifications

• Must be flexible with schedule to include some weekends.
• Must be proficient using Microsoft Office Products.
• Bachelors degree desired.
• Must have outstanding verbal and written communication skills, and the ability to coach, counsel, advise, mentor, and motivate associates and managers at all levels.
• Prior hotel Human Resources experience preferred.